Thrive Fit UK – Terms of Service

Last updated: 6/9/2025

These Terms of Service (“Terms”) set out the agreement between you (“Member”, “you”, “your”) and Thrive Fit UK (“we”, “us”, “our”) for participation in our outdoor bootcamps and related services. By purchasing a membership or attending a session, you agree to these Terms.

1. Membership Options & Payment

• Monthly Membership (£29.99/month):
  • Unlimited access to bootcamp sessions.
  • Rolling monthly contract.
  • Payments collected automatically each month.
  • Cancel 48 hours prior to payment renewal date.
    
• Quarterly Membership (£79.99 upfront):
  • Unlimited access for 3 months.
  • Paid upfront and non-refundable once the term has started.
  • Does not auto-renew; renewal requires a new upfront payment.
    
• Annual Membership (£299.99 upfront):
  • Unlimited access for 12 months.
  • Paid upfront and non-refundable once the term has started.
  • Includes the equivalent of 2 months free compared to monthly payments.
  • Does not auto-renew; renewal requires a new upfront payment.
    

2. Booking & Attendance

• Members must book sessions via our designated system/website.
• Spaces are subject to availability.
• Sessions may be cancelled or rescheduled due to weather, safety, or unforeseen circumstances; we will provide notice as early as possible.
  

3. Refunds & Cancellations

• Monthly memberships: Cancel 48 hours prior renewal date. Refunds are not provided for partial months.
• Quarterly and Annual memberships: non-refundable once started, except in exceptional circumstances (e.g. medical conditions with proof).
• Refund requests must be submitted in writing to karl.williams@thrivefituk.com.
  

4. Pausing Membership

• Memberships can only be paused in cases of medical conditions (doctor’s note required) or exceptional personal circumstances at our discretion.
• Memberships cannot be paused for general absence, holidays, or lack of use.
  

5. Health & Safety

• Members must complete a PAR-Q form before their first session.
• You confirm you are fit and able to participate in high-intensity exercise.
• You agree to follow all trainer instructions and use equipment responsibly.
• Thrive Fit UK is not liable for injury caused by failure to follow safety instructions.
  

6. Liability

• Thrive Fit UK holds Public Liability Insurance.
• We are not responsible for lost or stolen belongings during sessions.
• Participation is at your own risk.
  

7. Code of Conduct

• Respect trainers, other members, and venues at all times.
• Abusive or disruptive behaviour may result in termination of membership without refund.
  

8. Changes to Terms

• Thrive Fit UK reserves the right to update these Terms with notice.
• Members will be notified of changes via email or website.
  

9. Contact

For any queries, cancellations, or complaints:
Info@thrivefituk.com
www.thrivefituk.com